Privacy Policy

2.1 Introduction

This Privacy Policy explains how Semtera collects, processes, stores, and protects personal data.

Semtera processes personal data in accordance with:

• EU General Data Protection Regulation (GDPR);
• applicable German data protection laws;
• and related EU privacy regulations.

2.2 Categories of Data

Semtera may process:

• account information;
• billing information;
• trademark portfolio data;
• uploaded trademarks and documents;
• IP-related information;
• communication data;
• usage analytics;
• AI interaction data;
• workflow configurations;
• and technical log data.

2.3 Purposes of Processing

Data may be processed for:

• providing the Services;
• trademark monitoring;
• AI analysis;
• account management;
• billing;
• platform security;
• fraud prevention;
• service improvement;
• customer support;
• legal compliance;
• and analytics.

2.4 Legal Bases

Processing may rely on:

• contract performance;
• legitimate interests;
• legal obligations;
• consent;
• and security interests.

2.5 AI Processing

User-provided data may be processed using AI systems and machine learning technologies to generate analyses, recommendations, classifications, or workflow suggestions.

Semtera does not use User Content for training public foundation models unless explicitly authorized.

2.6 Data Sharing

Semtera may share data with:

• cloud hosting providers;
• analytics providers;
• payment processors;
• external legal professionals upon User request;
• infrastructure vendors;
• and regulatory authorities where legally required.

2.7 International Transfers

Where data is transferred outside the European Economic Area, Semtera shall implement appropriate safeguards as required by GDPR.

2.8 Data Retention

Data shall be retained only as long as necessary for:

• service provision;
• legal compliance;
• dispute resolution;
• security;
• and contractual obligations.

2.9 User Rights

Users may have rights to:

• access personal data;
• rectify inaccurate data;
• request deletion;
• restrict processing;
• object to processing;
• data portability;
• and withdraw consent.

Requests may be directed to:
[Insert Privacy Contact Email]

2.10 Security Measures

Semtera implements reasonable technical and organizational security measures.

However, no system can guarantee absolute security.

2.11 Cookies and Analytics

Semtera may use cookies and analytics technologies for:

• authentication;
• security;
• functionality;
• performance optimization;
• and usage analytics.

A separate Cookie Policy may apply.